FAQ

A: At Scarlicious, we value customer satisfaction and aim to provide a seamless and pleasurable shopping experience. For physical art products, we accept returns within 30 days of the purchase date. The item must be in its original condition and packaging to qualify for a refund or exchange. Unfortunately, we cannot accept returns for digital art products due to the nature of digital goods. If you experience any issues with your purchase or have questions about the return process, please reach out to our customer service team. Embrace artistic flair with Scarlicious!

A: At Scarlicious, we cater to a global audience by offering both digital and physical art products. Our digital items can be sent worldwide via email, ensuring immediate access regardless of your location. For physical products, we currently ship within New Zealand only. However, we are actively working on expanding our shipping capabilities to international destinations in the near future. Stay tuned for updates as we grow to serve art enthusiasts across the globe!